Help guide 1 of 4

Creating your account & logging in

There are two ways someone ends up with a Ninny Notes account. Check with whoever asked you to join if you're not sure which applies to you.

An admin already created your account
This is the most common case. Skip to "Logging in" below and use the email address they set up for you.
You're signing yourself up
If nobody's created an account for you yet, continue to the next section.

Creating an account

  1. Go to ninnynotes.com and tap Sign up underneath the sign-in box.
  2. Fill in your first name, last name, and phone number.
  3. Check the box agreeing to receive text messages about caregiving coordination.
  4. Enter your email address and, if you'd like, how you're related to the person you're caring for.
  5. Tap Send code.
  6. Check that email inbox for a message from Ninny Notes with a 6-digit code, and type it in.

Logging in

  1. Go to ninnynotes.com.
  2. Make sure the Emailtab is selected (it's the default).
  3. Type in your email address and tap Send code.
  4. Check your email for a 6-digit code, type it into the app, and tap Verify.

There's no password to remember - every sign-in works this way, with a fresh code each time. A code is only good for a short time, so if it's been a while, just request a new one.

Finishing your profile

If your account was set up with just a phone number and no name on file, you'll be asked to fill in your first and last name the first time you sign in. This only happens once.

Trouble getting in?

If the sign-in email never arrives, check your spam folder first. If you still can't get in, reach out to your family's Ninny Notes admin.