Help guide 2 of 4
Your job in the app is simple: record what actually happened during your time on duty, so the next person knows exactly where things stand.
Adding, editing, or removing appointments, medications, or shifts themselves is handled by a Care Coordinator or Admin - see the end of this guide if something needs to be scheduled or changed.
Everything important is summarized on the Home tab the moment you log in:
| Card | What it tells you |
|---|---|
| Shift status | Who's on duty right now and until when, who's up next, and your own next shift |
| Medications | What's next due, plus as-needed medications and when each was last given |
| Next appointment | The next upcoming appointment or milestone |
| Log something | A quick spot to log anything else, plus a link to the full log |
If something's been missed - a shift, a dose, coverage for an upcoming day - you'll see a highlighted alert right at the top of Home.
The Shifts tab shows the full household schedule. Switch on Show only my shifts to see just your own.
Tap Week at a glanceat the top of that tab for a color-coded picture of the whole week - everyone's shifts laid out against the hours of each day, with each person keeping the same color. Any stretch nobody is scheduled for is hatched red and marked GAP with its time range, so it's easy to see where help is still needed. You can look at this week and next week.
Checking in and out is optional and only turned on for some people - if you don't see a Check inbutton on Home, that's expected, not a bug. If you do have it:
When you're done, go back to Home and tap Check out- you can check yourself out any time, even if nobody's arrived yet to take over. If you forget, it closes itself automatically once your shift's scheduled end time passes.
Open the Medstab. Medications with a set schedule are grouped by moment - Breakfast, Lunch, Dinner, or Bedtime - and labeled with the day they're due (Today, Tomorrow, or a date). A dose that was never confirmed sticks around through the next morning so it isn't missed, then drops off the list by noon.
As-needed medications appear in their own As needed section further down, each with its own Log button and a reminder of when it was last given.
Open the Appts tab, find the appointment, type into the Add a note field beneath it, and tap Add. Notes stack up under the appointment so everyone can see the history.
Open the Activitytab. Each one shows when it was last logged and who did it, so you can see at a glance if it's still due today. For anything not yet done today, add an optional note and tap Mark done.
Tap View activity logat the top of that tab to see the full history for every activity - how often each one's been logged and when.
For anything that doesn't fit the categories above, use the Log something card right on the Home screen. Describe what happened and tap Log it - it's logged as happening right now. Tap View full logon that same card to see everything that's been logged, or to backdate an entry to a time other than now.
Behind the scenes, what you write is checked for anything the app should know about but doesn't yet - a medication, appointment, shift, or activity mentioned in passing. Nothing is ever added automatically; it just shows up for an Admin to accept or decline.
Whenever someone's on duty, you'll also see a Save hourly report button next to Log it- use it for a quick note about that hour specifically, whether or not it's your own scheduled shift. Once that shift ends, all of the hourly reports logged during it are automatically rolled into one summary and added to the log, each credited to whoever actually wrote it. Tap View hourly reportsto see past shifts' hourly notes and their summaries.
Occasionally you'll see an entry marked Imported- that means an Admin logged it on someone's behalf (say, from a text message), not that person directly.
On the Shifts tab, tap Submit availability to mark the hours you're free over the next two weeks - this is what whoever's building the schedule uses to see who's open when a shift needs covering.
Step to another day and repeat - your existing selections for each day load automatically, so you can come back any time to update them.
Tap the bell icon at the top of the screen to turn on push notifications for missed medications, shift gaps, and upcoming appointments.